How to Package and Return Your Core Safely

This guide covers each step to safely package and return your core. It helps you avoid damage, meet return standards, and receive credit faster.

What You’ll Need Before You Start

Make sure you have the right tools and materials ready before packing your core. These items help ensure your return arrives safely and qualifies for credit.

Person sealing a small cardboard box with packing tape on a wooden workbench
  • Shipping box
  • Core product
  • Bubble wrap or air pillows
  • Packing paper
  • Heavy-duty packing tape
  • Shipping label

How-To Video: Pack & Return Your Core

Begin by watching this short video—it lays the groundwork and will make the instructions ahead much clearer.

Proper Packing Steps for Safe Shipping

Follow these six simple steps to pack your items securely and ensure they arrive safely. From choosing the right box to performing a final shake test, this guide helps prevent damage during shipping.

Open cardboard shipping box icon

Step 1

Choose the right box

Select a durable box sized appropriately for the item.

Rolled sheet of bubble-wrap protective packing

Step 2

Wrap the item

Use bubble wrap for protection and ensure sharp edges are covered.

Hand applying packing tape with a dispenser

Step 3

Add cushioning

Use padding at the bottom to prevent movement.

Hands gently cradling a small package icon

Step 4

Shake test

Shake lightly—if there’s movement, insert additional padding.

Closed box with a roll of packing tape on top

Step 5

Seal Securely

Use durable tape to seal all seams and prevent the box from opening.

Stacked shipping documents with a globe symbol for international forms

Step 6

Label Clearly

Include shipping label and place in a clearly visible location.

*By following these steps, you can significantly reduce the risk of damage during shipping or handling. 

Open cardboard box containing a bubble-wrapped cylindrical printer component

Packing Guidelines for Multiple Fusers

Although individually boxing each core fuser is ideal, it isn’t mandatory. If you pack multiple fusers in one box, make sure each one is separated from the others and from the box walls by at least two inches of bubble wrap.