A Brief History
Item, Inc. becomes a major player among the 47 different word processor manufacturers, including IBM, Wang, and Xerox.
Item, Inc. formed sister companies Consolidated Computer Services and Copy Fix, Inc. and hires the best technicians for printers, copiers, and other imaging systems. Our technicians take all available authorized training classes, helping Item, Inc. to develop top-of-class support across most brands.
Item, Inc. widens its offerings and becomes a source for service parts, technical support, and customer service across a broad range of manufacturers including Xerox, Dell, Lexmark, Samsung, Canon, Konica-Minolta, OKI, Ricoh, and more. We begin working closely with third-party service providers and Authorized Service entities that need additional, specialized help. With a growing reputation as a knowledgeable vendor for parts, products, and service support offerings, Item, Inc. sells off its service companies and focuses exclusively on helping others grow their service business.
Recently Item, Inc. purchased a 4 acre, 70,000 sq. ft. warehouse and office building in Woodbridge, Virginia to allow us to grow well into the future. In 2021, we became the official parts vendor for Oki, as well as an authorized supplies distributor.