Placing an order with Item Inc. is easy! Simply find what you are looking for, add it to your shopping cart, and hit checkout. We accept all major credit cards, and PayPal, as forms of payment.
What are your hours of operation?
10 a.m. to 7 p.m. EST, Monday through Friday.
Where do you ship from?
All in-stock product is shipped from our 70,000 sq. ft. warehouse in Woodbridge, Virginia. Item, Inc. can occasionally “drop ship” product directly from the manufacturer or vendor in some cases.
What is your address?
991 Annapolis Way Woodbridge, Virginia 22191
What are your holiday hours?
Memorial Day: Closed July 4th (Independence Day): Closed Labor Day: Closed Thanksgiving Day: Closed Day after Thanksgiving: Closed Christmas Day: Closed New Year's Day: Closed
I am a reseller, are there any additional discounts available?
Item, Inc. sells primarily to resellers, service companies and other wholesale purchasers, so all prices are already discounted. Additional discounts however are based on annual sales volume, or large quantity order purchases.
What are your shipping methods?
FedEx, UPS, United States Postal Service (USPS); we also use LTL (less than (full) truck load) shipments for bulk orders and various International Air and Sea shipping methods.
How late do you ship until?
In stock product is usually shipped out until 7:00 p.m. EST for UPS or FedEx Overnight. Ground shipments same day until 5:00 p.m. EST and USPS next day.
What methods of payment do you accept?
American Express, Discover, Mastercard, Visa, PayPal, check or cash.
How can I get sales support
If you still have questions after consulting our website our sales staff is standing by to assist you via telephone 1-800-367-4836 or firstname.lastname@example.org.
How can I get access to technical support?
Call 1-800-367-4836, then press 2 for Technical Support to speak with one of our trained specialists.